Terms & Conditions

Effective date: 1 September 2025

These Terms & Conditions ("Terms") govern all enquiries, quotations, and bookings with Tapti Events ("we", "our", "us") via our website www.tapti-events-planner.storeand our official communication channels. Our principal place of business is Eluru, 534001, India.

1. Definitions

• Client: The person/entity making the booking.
• Services: Event planning, coordination, decor, photoshoots, and related services described in your quote.
• Booking Confirmation: Written confirmation (email/WhatsApp/invoice) summarizing scope, date(s), and charges.
• Vendors: Third-party providers (venues, photographers, artists, caterers, etc.).

2. Scope of Services

• Services are limited to what is expressly listed in your quote/Booking Confirmation.
• Items not listed are excluded (e.g., generator, licenses, venue charges) unless explicitly added and paid.
• Visual references are indicative; minor variations may occur due to materials/availability and venue rules.

3. Quotes, Pricing & Taxes

• Quotes are typically valid for 7–14 days unless stated otherwise.
• Pricing is in INR, exclusive of applicable taxes (e.g., GST) and payment gateway charges unless specified.
• Travel logistics, outstation charges, and extraordinary requirements will be billed extra if applicable.

4. Payments & Schedule

• Booking retainer (non‑refundable): typically 25%–50% of the estimate to block date and resources.
• Milestones: commonly 50%–70% before event day; balance on event day or upon deliverables as agreed in writing.
• Late payments may attract interest/late fees. Services may be paused until dues are cleared.

5. Changes, Add‑ons & Rescheduling

• Change requests/add‑ons are subject to feasibility and may alter pricing and timelines.
• One‑time date change can be requested subject to availability and vendor policies; change fees may apply.
• Short‑notice changes (within 14 days of event) may be treated as cancellation if resources can’t be moved.

6. Cancellations & Refunds

Cancellations are governed by our Refund & Cancellation Policy. The booking retainer is non‑refundable. Non‑recoverable vendor charges and custom items are deducted from any refund.

7. Client Obligations

• Provide accurate details, timely approvals, and a single point of contact for decisions.
• Ensure venue access (setup/teardown windows), power supply, basic facilities, and on‑time presence.
• Obtain permits (music, fire, police, society NOC) where necessary; comply with noise/time limits.
• Supervise minors; manage alcohol use per law/venue policy; ensure valuables are secured.

8. Vendors & Deliverables

• We may recommend/coordinate vendors. Vendor terms and venue policies also apply.
• Photography/video: delivery timelines and edit rounds will be confirmed in writing (typical preview 3–7 days; full edits 2–6 weeks depending on scope). Raw files only if agreed.
• Decor/props remain our or vendors’ property unless stated otherwise; damages may be chargeable.

9. Force Majeure

If the event is impacted by circumstances beyond reasonable control (e.g., government orders, natural disasters, epidemics, severe weather), we will assist with a date change/credit in line with vendor policy. Cash refunds are not guaranteed where vendors do not refund.

10. Intellectual Property & Promotion

• You retain ownership of your brand assets; you grant us a limited license to use them for your event.
• Unless you object in writing, we may use event photos/videos for our portfolio and social media.

11. Data Privacy & Communications

• We collect contact and event details solely to deliver Services and communicate with you.
• Data is handled with reasonable safeguards and not sold to third parties; vendors receive only necessary details.
• You consent to being contacted via phone, WhatsApp, SMS, and email regarding your booking.

12. Health, Safety & Compliance

• All parties must adhere to venue rules and applicable laws, including local noise curfews.
• We may decline unsafe requests (e.g., pyrotechnics) without appropriate permissions.

13. Damage, Insurance & Indemnity

• Client is responsible for damages caused by guests to decor/props/equipment at the venue.
• We recommend suitable event insurance for high‑value events or where required by venue.
• You agree to indemnify us for losses arising from your breach of these Terms or unlawful conduct.

14. Warranties, Liability & Limitation

• Services are provided with reasonable skill and care; no implied warranties beyond what is stated.
• We are not liable for indirect or consequential losses. Our total aggregate liability is limited to the amount paid for the specific booking.

15. Dispute Resolution, Law & Jurisdiction

• Governing law: India. Exclusive jurisdiction: Courts at Eluru, Andhra Pradesh.
• Parties will attempt amicable resolution before legal action; optional mediation/arbitration can be considered by mutual consent.

16. General

• Notices may be sent to your registered email/WhatsApp; ours are listed below.
• Severability: If any clause is invalid, the remainder stays in effect.
• Entire Agreement: Your Booking Confirmation/Agreement prevails over any conflicting marketing content.

17. Contact

Website: www.tapti-events-planner.store
Email: tapti272@gmail.com
Address: Eluru, 534001, India